Travel | Aptean

AIRLINE TICKETS

You and your guest will be ticketed roundtrip from your home city to the Palermo International Airport (PMO) based on Aptean’s Travel and Expense Policy. Please do not purchase tickets on your own as they will be managed directly through the Aptean’s designated travel provider, Gant Travel. This will allow us to manage your arrival and departure ground transportation smoothly.

The scheduled program dates for President’s Club are Tuesday, May 21 through Friday, May 24. Unless you are planning to extend your trip, yourtravel will be booked to arrive in Palermo on May 21 and depart from Palermo on May 24. Your return flight from Palermo may depart at any time on May 24 as there are no scheduled activities. Please be aware that many flights from the Palermo airport leave early in the morning, particularly for those that require connecting flights back to the United States. Please also note that the drive time to and from the airport is 1.5 hours.

STEPS TO COMPLETE YOUR AIR TRAVEL

Do not book travel directly. Simply complete the flight requests on the registration page of this website for both you and your guest.
Make sure to have both you and your guest’s passport handy as you are required to enter the details and upload a photocopy of both passports at the time of registration.
Within 2-3 business days, you will receive a proposed itinerary for you and your guest based on your registration information from SpecialEvents@ganttravel.com.
Respond to the email with your approval or requested modifications. Please double check the following for accuracy for you and your guest: 1) your correct name as shown on your passport 2) travel dates and 3) city of departure.
Once you approve your travel to the Gant Travel agent, you will receive your final electronic ticket confirmation itinerary that will include your airline record locator number from SpecialEvents@ganttravel.com.

IMPORTANT INFORMATION

We will work to accommodate your preferred airline, but sometimes the most cost-effective rates could be on alternate carriers.
In the event you would like to upgrade your class of ticket, you may do so at your own expense.
Should you choose to upgrade, you must complete the travel steps above first. Once you receive your final itinerary from Gant Travel, you may contact the airline directly and utilize your personal points or credit card to secure the preferred upgraded seats.
Please note, we will work to secure pre-assigned seats in advance for all passengers during the ticketing process. In the event we are unable to secure seats, please contact Aptean@Etherio.com so that we may purchase available seats in your approved cabin prior to your departure date.
Baggage allowance will be included when available with purchased fare at time of ticketing. Submit baggage receipts to: Aptean@etherio.com. You are responsible for personal deviations and baggage fees.
Reminder, your valid passport’s expiration date has a minimum period of six (6) months from the date of arrival to Italy.

Occasionally, airlines make unannounced schedule or equipment changes, so we recommend you download the airline app for the most up-to-date schedule prior to travel. You can view your itinerary and seat assignments via the airline app or online 24/7.

EXTENDING YOUR TRIP PRE OR POST TRAVEL

Aptean has negotiated a discounted hotel room rate of EUR 380 per night, which includes daily breakfast, available three days pre-program (starting Saturday, May 18) and three days post-program (ending Sunday, May 26). Trip extensions cannot be guaranteed and are on a first-come, first-serve basis based on hotel availability. If you would like to arrive prior to the program start date of May 21 or stay after May 24, please select your travel dates on both the hotel and flight pages of the registration website and enter your request in the special comments section.

Please note, if you choose to extend your trip before or after the program dates, you will be responsible for any increase cost associated with the deviation of flight dates.

All expenses that deviate outside of the program are the responsibility of the President’s Club qualifier (see full FAQ for a list of what is included and what isn’t in the trip).

All PTO must be approved by qualifier’s Aptean manager.

AIRPORT ARRIVAL

Upon arrival to the Palermo airport and after clearing baggage claim, you will be met by an Aptean transportation staff representative who will assist you and escort you to awaiting transportation. The drive-time to the resort is approximately 1.5 hours.

AIRPORT DEPARTURE

Hotel checkout time is 11:00 AM. Transportation from the resort to the Palermo airport will be provided and a detailed departure notice will be delivered prior to the departure date that will give you information on your pickup time and the departure process. Estimate to arrive to the Palermo airport 2.5-3 hours prior to your scheduled departure time.